Step 1: Identify Your Key Competitors
Before diving into analysis, clearly define which competitors to research. Start by listing your known direct competitors (those offering similar products/services to the same audience) and indirect competitors (those serving the same audience’s needs in a different way). For example, a B2B software provider might include another software company as a direct competitor, but also a popular industry blog as an indirect competitor if it captures your audience’s attention. Here’s how to identify competitors:
- Leverage Internal Knowledge: Ask your sales and marketing teams which rival companies come up frequently. Review your Google Ads Auction Insights or impression share reports to see which domains often appear alongside yours in paid searches.
- Search Engine Results: Search for your primary keywords on Google.com.au (or use location tools) and note who consistently ranks in the top results. Those appearing across many relevant searches are likely your main SEO competitors. Don’t overlook smaller niche sites or YouTube channels that rank for industry terms – they can be important indirect competitors.
- Use Competitor Finder Tools: Input your website into SEO tools like Ahrefs, SEMrush, or SimilarWeb. These can auto-generate a list of competitors based on keyword overlap, audience similarity, or shared backlinks. Such tools often reveal competitors you hadn’t considered.
- Focus Your List: Aim for a manageable list of 5–10 top competitors to analyse deeply. Include a mix of established leaders and emerging up-and-comers to get a broad perspective. Document this list in a spreadsheet with notes on each competitor’s strengths, weaknesses, and whether they target B2B, B2C, or both. This will be your reference point going forward.
Step 2: Audit and Review Competitor Websites
- Structure & Navigation: Navigate through the competitor’s homepage, menus, and category pages. Is the site structure logical and user-friendly? Look at how they organise products or services – for B2C e-commerce, this might be by product category or popularity; for B2B, it might be by solutions or industries served. A well-planned architecture with clear navigation and internal links helps users find information easily. Note if they use features like breadcrumb trails or mega-menus to simplify navigation. Also check URL structures for SEO-friendly formatting (e.g. example.com/category/product-name).
- User Experience (UX) & Mobile Optimisation: Evaluate the overall UX design and performance. Is the site modern and visually appealing? Are pages clutter-free and easy to read? Check the mobile version on a smartphone or using Chrome’s device emulator – a responsive design that adapts to different screens is essential. Also test site speed: fast load times improve user engagement. You can use Google PageSpeed Insights or Lighthouse to compare competitors’ Core Web Vitals like Largest Contentful Paint (loading speed). If their site loads significantly faster than yours, investigate how (e.g. image compression, use of CDNs, lazy loading). Smooth, quick and mobile-friendly experiences often indicate a well-optimised site that keeps visitors engaged.
- Conversion Paths & CTAs: Identify how competitors lead visitors toward conversion. For B2C, follow the process of finding a product, adding to cart, and starting checkout – note if the flow is streamlined or if any steps create friction. For B2B or service sites, find their calls-to-action (CTAs) like “Get a Quote”, “Book a Demo”, or newsletter signups. Are these CTAs prominently placed and compellingly worded? See how they guide a user from the landing page to a contact form or purchase. Try clicking a CTA: what does the form look like? (Perhaps even submit a dummy inquiry to experience their thank-you page or follow-up process.) Mapping out the visitor journey from entry to conversion can reveal tactics your competitors use to maximise leads/sales. For instance, a competitor might use a simple, single-page checkout or offer a guest checkout option – features that reduce drop-off. Or, on lead forms, they might show a “100% Privacy Guaranteed” note (a trust element) to encourage signups. Document the steps in their funnel and any noteworthy design patterns that reduce friction (e.g. progress bars on multi-step forms, use of live chat prompts, etc.).
- Trust Signals & Credibility: Trust signals are elements that reassure visitors of the competitor’s credibility. Look for indicators such as: customer testimonials, reviews or star ratings, client logos (“Trusted by X, Y, Z companies”), security badges (SSL seals, payment security logos), and clear privacy or refund policies. Notice if they highlight industry awards or certifications (important in B2B, e.g. ISO certifications, or in e-commerce, badges like “Google Trusted Store”). A strong presence of testimonials and trust badges can significantly improve conversion rates. Also check for content that demonstrates expertise: do they have detailed blog articles, guides, or author bios on articles showing expert credentials? Including author credentials, links to reputable sources, and evidence of expertise are part of E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) principles favored by Google. For example, if a competitor’s blog posts cite credible sources and their site has many positive customer quotes, these are trust-building practices you might emulate. Finally, ensure the competitor uses HTTPS (secure browsing) on all pages – an unsecured site would be a negative signal (and an opportunity for you to outdo them on trust).
Step 3: Identify and Analyse Competitors’ Keywords (SEO & PPC)
Understanding which keywords your competitors are targeting is crucial for both SEO and PPC. This research will highlight where competitors get their search traffic, which topics they prioritise, and where you might find opportunities. We’ll tackle organic SEO keywords first, then PPC (paid search) keywords:
Step 4: Review & Map Competitors’ Sales Funnels and Page Structures
Step 5: Analyse Competitors’ Content & Creative Strategy on Ads (Meta, Google, TikTok)
- Ad Volume and Variations: How many ads are they running? Do you see dosens of ads (indicating a broad campaign or many split tests) or just a few core ads? If they have many variations of what looks like the same core message, they might be testing different creatives or audiences.
- Ad Creatives and Formats: Note the formats they use – single image, carousel (multiple images), video, stories, etc. For example, a fashion retailer competitor might heavily use carousel ads to showcase multiple products, while a B2B software competitor might use video ads with a product demo. The format choice can indicate what they find effective. Also observe the imagery: lifestyle photos, product close-ups, user-generated content, etc. Are they using bold graphics or more text-over-image? This hints at their creative style.
- Messaging and Offers: Read the ad copy. Are they emphasising certain benefits or pain points? Look for patterns: e.g., many of their ads might highlight “free shipping Australia-wide” or “24/7 support” – clues to what they think customers care about. If the competitor is B2B, perhaps their ads promote whitepapers or webinars (“Download our free guide to X”). If B2C, maybe seasonal promotions (“Summer Sale 40% off”). Also, identify the Call To Action button (like “Shop Now”, “Sign Up”, “Learn More”) to understand the desired next step.
- Ad Duration: The Ad Library shows when an ad started. If you find some ads that have been running for many months, that’s a strong indicator those ads are performing well (otherwise they’d have stopped them). Long-running ads represent messaging or creative that resonates. Make note of these “evergreen” ads and what sets them apart. For example, if a particular tagline keeps running (“Trusted by 10,000 Australians!”), it must be effective.
Step 6: Recommended Tools & Chrome Extensions for Competitor Research
- Website & Tech Stack Analysis:
- SEO & Keyword Research:
- PPC & Ads Research:
- Funnel & Traffic Analysis:
- Chrome Extensions & Miscellaneous:
Step 7: Extract Actionable Insights and Learn from Competitors
- Perform a SWOT on Each Competitor: For each competitor, briefly list their apparent Strengths, Weaknesses, Opportunities, Threats. Strengths might be things like “Excellent social media engagement” or “High organic visibility for broad keywords”. Weaknesses could be “Site has poor mobile experience” or “Very few video testimonials”. Opportunities and threats are about you: e.g., an opportunity might be “Competitor lacks content on X topic – we can fill that gap,” while a threat might be “Competitor’s low pricing could lure budget-conscious customers.” This SWOT analysis helps crystallise where you can outperform them and where to be on guard.
- Benchmark and Set Targets: Use competitor metrics as benchmarks. If the top competitor’s site loads in 1.5s and yours in 3s, set a performance goal to close that gap (since we know speed influences both UX and SEO). If a competitor publishes 4 blog posts per month and you do 1, consider increasing your cadence or focusing on more evergreen comprehensive content to compete. For SEO, identify a handful of high-value keywords a competitor is beating you on, and prioritise those in your content roadmap. For PPC, if competitors have an offer (e.g., free trial, free shipping) and you don’t, evaluate if you can create a similar or better offer to stay competitive. Essentially, let their strengths inform areas where you might need to improve or differentiate.
- Learn from Their Wins (and Failures): Competitor research is like getting a free testing lab. If a competitor has an ad that’s been running for 6+ months, it’s probably a winning ad – analyse why. What value proposition or creative angle does it use? Maybe it focuses on a pain point you haven’t addressed in your ads. You can incorporate a similar angle in your own words/branding. Conversely, if you noticed a competitor tried a campaign that disappeared quickly (e.g., a promo or a new product that quietly vanished), it might have flopped. While you may not know why, you can be cautious about similar initiatives or at least dig deeper before attempting them. For instance, if several competitors launched a mobile app and heavily advertised it but none gained traction, maybe your audience just isn’t keen on apps in this space – that’s a potential saved investment for you.
- Inspiration, Not Imitation: It’s worth reiterating – the goal is not to copy competitors outrightmarketingqualified.co. What works for them might not exactly work for you, and you want to maintain your unique brand voice and value. Instead, use insights to inspire improvements. For example, if competitors’ websites all highlight a particular feature you also have but you’ve buried it on your site, bring it forward. If you see a clever content piece (say an interactive calculator or a case study format that seems engaging), think about how you can create something similar but with your unique twist or even better quality. Perhaps multiple competitors have begun focusing on sustainability in marketing – can you authentically highlight your efforts there too? Always ask “Why might they be doing this, and how does it resonate with customers?” If evidence suggests it’s effective, brainstorm how your company can address the same customer need or preference in a way that fits your brand.
- Identify Gaps in the Market: Sometimes competitor analysis shows that everyone is neglecting a certain angle. That’s your chance to shine. For instance, you might find that none of your competitors have strong YouTube tutorial content – maybe the market isn’t served well on video content. If you have the capability, that could be a niche to dominate (less competition). Or you might discover an underserved segment: say all competitors aim at enterprise clients, but smaller businesses in Australia have fewer options – perhaps you can tailor a package or campaign to that segment. Look for these white spaces when reviewing what competitors do and don’t offer. The Australian market might have its own unique gaps; e.g., maybe there’s a cultural or local aspect competitors ignore in messaging – if you pick up on it (like using Aussie slang or references appropriately), you could build a stronger local rapport.
- Stay Updated Continuously: Make competitor research a periodic habit, not a one-time project. Industries evolve, and new competitors can emerge. Set a schedule (e.g., quarterly or bi-annually) to revisit competitors’ keyword rankings, new content, and ad campaigns. Tools like Google Alerts can notify you when a competitor is mentioned in news or when they publish a new blog post. Following their social media accounts (from a personal or company account) keeps you aware of major announcements or campaigns. In fast-moving niches, even monthly check-ins on ad libraries can catch significant shifts (for example, a competitor launching a big new ad campaign or product). By staying vigilant, you won’t be caught off-guard if a rival makes a strategic move, and you can quickly learn and adapt.
- Apply Insights to Strategy and Tactics: Finally, ensure your findings lead to concrete actions in your marketing plan. This could mean updating your website (maybe adding those trust signals or simplifying your checkout), adjusting your SEO strategy (targeting new keywords, improving content depth where competitors surpass you), tweaking ad copy (using a stronger call-to-action inspired by a competitor’s success), or launching new initiatives (like a referral program because you noticed a competitor’s one seems to be driving engagement). Prioritise changes that can have high impact. Sometimes small tweaks gleaned from competitor research yield big improvements – for example, one competitor’s landing page might use a short video to boost conversion; adding a video to your key landing page could lift your results too if your audience reacts similarly. Always measure the results of any changes you implement, to validate that the insight was correct. Over time, this cycle of research -> implement -> measure will make your marketing strategy not only well-informed by competitor intelligence, but also tuned to what actually works for your customers.
Recommended Tool Stack
Website & Funnel Analysis
- BuiltWith – See the full tech stack behind any competitor site. https://builtwith.com/
- Wappalyzer – Browser extension to instantly detect tools, CMS, and analytics. https://www.wappalyzer.com/
- SimilarWeb – Traffic sources, audience insights, and competitor benchmarks. https://www.similarweb.com/
- Google PageSpeed Insights – Test site performance and Core Web Vitals. https://pagespeed.web.dev/
- Google Lighthouse – Full page audit (SEO, accessibility, performance). https://developer.chrome.com/docs/lighthouse/overview/
- Chrome DevTools Device Mode – Simulate mobile experience. https://developer.chrome.com/docs/devtools/device-mode/
- Hotjar – Behaviour analytics (for your site; competitors’ if they leak signals). https://www.hotjar.com/
SEO & Keyword Research
- Ahrefs – Competing domains, keyword gaps, backlinks. https://ahrefs.com/
- Semrush – SEO + PPC competitor insights. https://www.semrush.com/
- Moz – Keyword and domain authority comparisons. https://moz.com/
- Ubersuggest – Freemium keyword and content ideas. https://neilpatel.com/ubersuggest/
- SEOquake – Extension for on-page SEO metrics and SERP overlays. https://www.seoquake.com/index.html
- Google Keyword Planner – Free keyword volume and CPC data. https://ads.google.com/home/tools/keyword-planner/
- Google Trends – Track keyword/brand popularity in Australia. https://trends.google.com/
PPC & Google Ads
- Google Ads Transparency Center – Search live and historic Search, Display, and YouTube ads by advertiser. https://ads.google.com/intl/en_au/transparency/
- SpyFu – Competitor paid keyword and ad history. https://www.spyfu.com/
- Semrush Advertising Research – Paid keyword analysis and ad copy samples. https://www.semrush.com/analytics/keyword/advertising/
Meta (Facebook & Instagram)
- Meta Ad Library – View all active ads from competitors, filter by country. https://www.facebook.com/ads/library/
- Foreplay – Save and organise ad inspiration from Meta Ad Library. https://www.foreplay.co/
TikTok
- TikTok Creative Center – Explore top-performing TikTok ads by industry and region. https://ads.tiktokglobalbusiness.com/creativecenter/
LinkedIn (B2B Focus)
- LinkedIn Ads Solutions – Platform overview and campaign manager. https://business.linkedin.com/marketing-solutions/ads
- LinkedIn Help: View a Page’s Ads – Direct method to see competitors’ active ads. https://www.linkedin.com/help/linkedin/answer/a507663