eCommerce / Subscription

5 Hounds by Dr Will

Scaling a subscription dog food brand through full-funnel paid media across Meta and Google Ads.

$1.57M

Revenue generated through paid media campaigns

$1.57M

Revenue Generated

8,756

Orders From Paid Channels

38%

Lower Customer Acquisition Cost

1,580

Meta Purchases

The Challenge

Scaling a Subscription Model

5 Hounds sells personalised, fresh dog food on a subscription model. Scaling customer acquisition while keeping costs sustainable required a structured, full-funnel approach.

  • High customer acquisition costs. Subscription products require trust before the first purchase. CAC needed to come down while volume scaled up.
  • Competitive premium pet food market. Multiple brands competing for the same health-conscious dog owners across Australia.
  • Funnel complexity. Customers complete a quiz, get a personalised plan, and then subscribe. Multiple drop-off points required careful funnel tracking.
  • Balancing top-of-funnel reach with bottom-of-funnel efficiency. Building awareness while maintaining profitable conversion rates.

Our Approach

Full-Funnel Paid Media Strategy

A combined Meta and Google Ads program with founder-led creative, structured testing, and performance-based budget allocation.

Meta Ads: Full-Funnel Campaigns

Top-of-funnel awareness campaigns, mid-funnel engagement, and bottom-of-funnel retargeting. Retargeting alone generated 336 purchases. TOF campaigns produced 328 purchases from fresh audiences.

Founder-Led Video Creative

Authentic video ads featuring the founder achieved the highest conversion values. One ad alone generated A$18,931 in purchase value with 113 purchases on A$4,483 spend.

Google Ads: Search and Shopping

8,097 clicks (+100%), 1,296 conversions (+22.6%). Brand search delivered 830 conversions at just A$0.86 per conversion. Google Shopping added 573 purchases.

Performance Max

Expanded reach to new audiences with 278 additional conversions. Brand-adjacent keywords like ‘dog food delivery’ provided incremental volume at manageable CPCs.

Performance-Based Budgeting

Budgets shifted toward the highest-performing campaigns weekly. Meta spend was allocated based on ROAS and purchase volume per campaign.

Conversion Tracking

Full funnel measurement: quiz starts, plan selections, checkout initiations, and purchases. Drop-off analysis informed creative and targeting decisions.

The Results

Numbers Pulled From the Ad Accounts

Meta Revenue

$99K+

Revenue from Meta Ads alone. 1,580 purchases with improved funnel efficiency despite fewer upper-funnel actions.

Meta Purchases

1,580

Retargeting: 336 purchases. TOF campaigns: 328 purchases. Sales campaigns: 213 purchases.

Google Conversions

1,296

+22.6% increase. Shopping: 573 purchases. Website purchases: 355. Form starts: 253.

Google Traffic

8,097 clicks

+100% increase on 194K impressions (+338%). Average CPC dropped to A$1.02.

Brand Search

830 conversions

At just A$0.86 per conversion on A$715.90 spend. 51% click-through rate.

CAC Improvement

38% lower

Customer acquisition cost reduced through structured funnel optimisation and creative testing.

Want results like these?

Let’s talk about what we can do for your business.

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